Collections Centre | Debt Management | Contact Details | Payments | Complaints

Welcome to the Yorkshire Bank Collections Centre advice pages.

The Collections Centre's aim is to assist our customers who may be struggling with their debt repayment.

These pages provide assistance for those of our customers who need advice on how to deal with their debt.

We always ask customers to talk to us first but we appreciate that some of you may wish to take independent advice.

Independent information on dealing with debt can be obtained from the British Banking Association (BBA). The BBA produces a leaflet called "Dealing with Debt; how your bank can help", which contains further information, and this can be downloaded from: -

http://www.bba.org.uk/bba/jsp/polopoly.jsp?d=138

Yorkshire Bank subscribes to the Banking Code, which lays down clear guidelines for both the Bank and the customer when dealing with debt issues. A copy of the code can be downloaded from the BBA by following the attached link: -

www.bba.org.uk/public/consumers/40883/?version=1

Finally - should you have any feedback on these pages then it can be made by using the "Contact Us" link at the top of this page.