Register for Internet Banking

Registration for Business customers not yet registered for Internet Banking and Telephone Banking

Step 1 - Call your Business Manager or Business Advisor

Contact your Branch, Business Manager or Business Advisor who will take you through the registration process.

Local Branch Details

Step 2 - Submit your Business Registration form

Once you have submitted your Internet Banking and Telephone Banking Business Registration form you will receive your Internet Banking Welcome Letter.

Your Internet Banking One Time Password and Customer Number will be detailed in your Internet Banking Welcome letter, this will also contain the information you need to complete your Internet Banking registration.

The One Time Password will be used the first time you login to Internet Banking.

Step 3 - Your One Time Password Letter

When you have received your One Time Password in the post you will be prompted to call our Customer Contact Centre to complete your registration. Dial 08457 365 365 and select option 2.

You will be required to have the following documents to hand:

• Your account details - Sorting code and Account number
• Details of your account transactions

You will be asked:

• Questions to confirm your identity
• To choose a 4 digit Access Code Number

Step 4 - Login to Internet Banking for the first time

Have you checked your internet browser security settings and updated them as necessary?

Please have the following information to hand:

• Your account details - Sort Code and Account Number
• Your Customer Number
• 4 digit Access Code Number
• Internet Banking One Time Password
• Your email address (optional)

You will be asked to choose:

• Your own unique password, please note, input is case sensitive
• Three prompted security questions, again, input is case sensitive
• How you heard about Internet Banking

Register for Internet Banking