How to manage standing orders

Standing orders is the way to set up regular payments to companies and other people and recurring transfers between your accounts.

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You can:

• view lists and details of all your Standing orders
• set up new Standing orders
• cancel or amend Standing orders 
   

View your Standing orders

• Select 'Standing order' from the 'Payments menu'
• Select an account and you'll be presented with a list of all your current Standing orders, showing who they're payable to, their frequency, amount and next payment date

• To view more details about each Standing order, just click on the beneficiary

Amend or cancel an existing Standing order

To amend an existing Standing order:

• Select the beneficiary that you wish to amend from the Standing orders screen.
• Select 'Modify' from the Standing order details
• Select the biller or payee that the payments are made to, or enter their sort code and account number, then
• Enter the amount to pay each time and their reference number and then,
• Enter the dates and frequency that the payment should happen on
• Confirm the amendment by entering your Internet Banking password, and clicking the Submit button.

To cancel an existing Standing order:

• Click 'Cancel' on your list of Standing orders, or from Standing order details then
• Confirm the cancellation by entering your Internet Banking password, and clicking the Submit button.

Please note that once a Standing order has been cancelled it will continue to appear on your list for 3 months. This period is not determined by Internet Banking and is a Bank standard.

Set up a new Standing order

Click on 'New standing order' on the left-hand menu, then:

• Select the account you want to pay the money from
• Provide details of who you want to pay the money to either:
  • Select your biller from the 'My biller list'  (for payment of everyday bills to utility companies, credit cards, the government, charities, etc), or
  • Select your payee from the 'My payee list' (for transfers to, for example, friends or family), or
  • Enter the sort code and account number of the person you want to transfer to
• Enter the payment amounts
• Enter the reference
• Enter the dates and frequency you want payments to happen on
• Click the Next button

• Check that your instructions are correct, and confirm the Standing order by entering your Internet Banking password and clicking the Submit button